Our Service Commitment
Customer Priority One
A global initiative whose sole purpose is to strengthen and support our culture of superior customer service. We are committed to:
- Understanding our customers’ needs and exceeding their expectations
- Creating a business where our customers choose us because of our service
- Being rewarded for our services through lasting customer relationships
“Customer Priority One is our commitment to customer service excellence. It is something that we don't just say: it's something that we live and we breathe every day, as our customers really are Priority One.” Scott Hauck – President Energy Branches
Customer Priority One Purpose
To deliver within DistributionNOW a global culture and service
environment where the Customer is Priority One and DistributionNOW
is rewarded by being the industry's preferred supply chain partner
fueling sustainable and continuous growth for all stakeholders.
We want to hear from you!